Shipping policy
Processing Time All orders are processed within 11 business days. Orders placed on weekends or holidays will begin processing the next business day. Products are fulfilled by a third-party supplier and shipped directly to you.
Domestic Shipping (United States)
- Economy Shipping: $5.99 — 7–15 business days after processing
- Standard Shipping: $9.99 — 5–10 business days after processing
- Express Shipping: $19.99 — 3–5 business days after processing
Europe
- Economy Shipping: $9.99 — 15–30 business days after processing
- Standard Shipping: $14.99 — 10–20 business days after processing
- Express Shipping: $24.99 — 5–10 business days after processing
International (Rest of World)
- Economy Shipping: $12.99 — 20–40 business days after processing
- Standard Shipping: $17.99 — 12–25 business days after processing
- Express Shipping: $29.99 — 7–14 business days after processing
Customs, Duties & Taxes International orders may be subject to customs duties and import taxes upon arrival. These charges are the responsibility of the customer and are not included in our shipping rates. The Hair Plug is not responsible for delays caused by customs processing.
EU Customers In compliance with EU consumer protection regulations, all shipping costs are disclosed prior to purchase at checkout. Estimated delivery timeframes begin after order processing is complete.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will work to resolve the issue promptly.